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Success story · Vehicle manufacturing

AI-supported order processing with ERP integration

Incoming orders and their e-mail attachments are captured, structured and created as orders in the ERP system automatically – with a live dashboard and human in the loop.

Challenge

Orders arrived by e-mail with a variety of document attachments and had to be entered manually, matched against bills of materials and created in the ERP system.

Solution

  • AI-supported order processing that automatically digitises and structures incoming e-mails including their document attachments
  • Independent matching of bills of materials and direct order creation in the ERP system
  • Recognition of line items, parts and free-text special requests – special requests are flagged for the clerks (human in the loop)
  • Live dashboard that monitors order throughput, system status and error rates in real time

Result

Order entry is automated, downstream workflows such as delivery time calculation are faster, and the status is transparent at all times.

Services involved

AI integration & automation

From hype to real business value – we integrate machine learning and large language models into your applications and automate repetitive tasks.

Software development

Custom software that understands business – web and mobile apps, cloud-native backends and system integration, from analysis to operations.

Let’s talk about your plans.

Whether it is a first idea, a running project or an existing system landscape: we listen, put things into context and show you concrete next steps.

Your contacts: Christian, Tobias and Michael – the founders of AmberTech Solutions.