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Success story · Vehicle manufacturing

AI-supported order processing with ERP integration

Incoming orders and their email attachments are captured, structured and created as orders in the ERP system automatically, with a live dashboard and a human in the loop.

  • AI document extraction
  • Human in the loop
  • Bill of materials check
  • ERP integration
  • Live dashboard
Illustration: AI reads an email with attachments, the checked order goes into the ERP, a live dashboard shows the throughput

Challenge

Orders arrived by email with a variety of document attachments and had to be entered manually, matched against bills of materials and created in the ERP system.

Solution

  1. Email with attachments

    Orders arrive by email with a variety of document attachments.

  2. AI captures the order

    The AI digitises and structures the email and its attachments. It recognises line items, parts and free-text special requests.

  3. Special requests flagged

    The system does not act on special requests itself but flags them for the sales office.

  4. Bill of materials check

    The system checks the ordered parts against the bills of materials on its own.

  5. Order in the ERP

    It then creates the order directly in the ERP system.

A live dashboard monitors order throughput, system status and error rates in real time.

Result

Order entry is automated, downstream workflows such as delivery time calculation are faster, and the status is transparent at all times.

Services involved

AI integration & automation

From hype to real business value: we integrate machine learning and large language models into your applications and automate repetitive tasks.

Software development

Custom software from analysis to operations: web and mobile apps, cloud-native backends and connections to your existing systems.

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Let’s talk about your plans.

Whether it’s a first idea, a project already under way or an existing IT landscape: we listen, put things into context and show you concrete next steps.

Your contacts: Christian, Tobias and Michael, the founders of AmberTech Solutions.