ITSM & asset management
A service desk with ITIL-based incident, request and change management, plus asset management across the entire lifecycle, set up in Jira Service Management, SmartSuite or your existing tool.
Platforms & implementation
SmartSuite
The modern all-in-one platform for work and project management: we set up SmartSuite for your processes, from asset management to safety management.
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Partnership:
SmartSuite Bronze Partner
We are an official SmartSuite Bronze Partner, and two of our founders are certified SmartSuite Consultants.
Modular and flexible
Templates and workflows for product management, software development, customer success, PMO, agile processes and much more.
Workflow tools & views
Tasks, milestones, resources and time tracking in one system, as a grid, kanban board, timeline, calendar or dashboard.
Automation & integration
Automated workflows, real-time collaboration and APIs to connect further systems.
Map your processes without coding
SmartSuite is a no-code platform for work and project management. Tables, forms, workflows and dashboards can be adapted to your processes without programming, so business teams work in one shared system instead of scattered spreadsheets and emails.
Our experience with SmartSuite
- Asset management: keep track of all your assets and record the devices, skills and responsibilities of your employees.
- Notification management: all deadlines and notifications at a glance, ready for the next periodic inspection under § 82b of the Austrian Trade Regulation Act (GewO).
- Safety management: a clear list of training sessions and incidents, workplace assessments and accidents at a glance.
- Project management: lead your team to success with clear structures and task allocation.
How we introduce SmartSuite
Capture your processes
We clarify which processes, data and responsibilities SmartSuite should cover and what currently lives in lists and inboxes.
Build the solution
Tables, fields, views and dashboards are set up to match the way you work, based on proven templates.
Automate and connect
Automations take care of reminders and routine steps; via APIs and Frends we connect further systems.
Enable your team
Training and handover, so your team can develop the solution further itself.
If you wish, we use Frends to connect SmartSuite to ERP, CRM or your IT service management, so data is not maintained twice.
Frequently asked questions
Can’t find your question? Ask us directly: Contact
What is SmartSuite?
A no-code platform for work and project management. Tasks, projects, assets or deadlines are managed in flexible tables and shown as a grid, kanban board, timeline, calendar or chart, adapted to your processes rather than the other way round.
What is SmartSuite particularly suited for?
Wherever business teams need structured processes without commissioning custom software, for example project and portfolio management, asset management, inspection deadlines, safety management or customer projects.
SmartSuite or Jira: which suits us better?
Jira and Jira Service Management are strong in software development and IT service management. SmartSuite plays to its strengths when business teams want to map their own processes flexibly. We know both platforms from projects and recommend what fits your requirements.
What does § 82b GewO have to do with it?
Under § 82b of the Austrian Trade Regulation Act (GewO), approved business facilities have to be inspected at regular intervals. In SmartSuite you keep deadlines, responsibilities, inspection reports and actions in one place, and reminders go out automatically.
Can SmartSuite be connected to other systems?
Yes. SmartSuite offers automations and APIs. With the Frends integration platform we also connect it to ERP, CRM or your service management.
Related services
Let’s talk about your plans.
Whether it’s a first idea, a project already under way or an existing IT landscape: we listen, put things into context and show you concrete next steps.
Your contacts: Christian, Tobias and Michael, the founders of AmberTech Solutions.